Budget Appliance

Budget Appliance is the absolute worst company ever ! I have been dealing with them for the last 6 weeks to get a washer repaired . They have been out 3 times and all I hear is they need a different part. They have not even put the parts on they received.
Talked to owner and was told parts are in and they'll be out Friday , So now its Wednesday she called and said they'll be out on Tuesday of next week . I asked what happened to my Friday appointment. She responded by saying I didn't talk with her , Shes the only Female plus the owner . She's the only one I've talked to . So now where talking 87 weeks . CAUTION !!!!!!!!!!