Toyota Universe

Great place to purchase your new car. I highly recommend you pay a visit to Toyota Universe! Daisy was very kind and helpful throughout the whole process.

Although I didn't end up buying a car, I had an excellent experience with one of the salespeople there; Jesse Marmolejo. He is incredibly professional and down to earth, he will ensure you get the best car buying process possible.

Great variety of vehicles and the best sales person Andres Gonzalez..make sure to ask for him if your visiting.

I went in to buy a 2019 Toyota Camry and my sales consultant was jovantae parkinson he treated me with some of the best customer service I’ve ever experienced he worked with my bad credit and assured me that he will make sure I leave the dealership happy and I did I will definitely let anyone who wants to buy a car come to this dealership for the great service that I was provided with

I had such a great experience at Toyota Universe dealership and had the pleasure of working with Anthony Cheedie. He was knowledgeable and was able to answer all my questions. He cared about my concerns and made the process of looking for a new car seamless. I will definitely come back to see Anthony when I am ready to purchase.

Had a fantastic experience. Sebastian is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommend going to Sebastian at Toyota Universe in Little Falls NJ if you're in the market for a new or slightly used vehicle.

One of the best dealerships around. Everyone is very professional and has a friendly demeanor. The one salesman who stood out to me was Michael Alvarez. Such a great personality, and is humorous. He made the process of looking for a car so easy. I would like to be helped by Michael when I make an actual purchase.

The horror story began when the car was advertised for 2 different prices.

I contacted the dealer and the they told me that the lowest value was correct.

I informed that I was over 200 miles away and would only go if the value was what we agreed. They said yes, and that I could go.

I left my house (another State) at 3:30am and went to the store. Once there the conversation changed completely, and tried to charge me $ 3,000.00 more than we had agreed.

After much discussion, he charged me $ 1,100.00 over the top, but I paid the extra price. Because the car was good and I didn't want to miss my trip.

Payment was total in cash. But...... This was just the middle of the nightmare.

I waited more than 3 hours to release the documentation.

When I asked for the car title, the salesman told me that he WOULD NOT give it to me at that time, but would mail me between 7 and 10 days. Even knowing from the beginning that I live in another state and need the title to go to RMV.

That is, after disregarding the price, hold me for more than 4 hours, receive the money ... He said he would not give me the car title.

I considered it a complete lack of respect, honesty and transparency ... I lost my time, my work day, my trip, I was at a loss and without the car.

I never recommend it to anyone.

Elisa Mora was a pleasure to do business with. She is very knowledgeable and has a very comforting demeanor. I recommend her highly.

My friend Rondell just started working at Toyota universe; he’s a really nice guy. If you need a car or information on one, give him a call.

Orlando was very helpful & professional when i came into Toyota for a car. He was very knowledgeable & wasn’t pushy just to make a sale. Easy going & made the process as smooth as possible. Will recommend!

Andro is an incredibly helpful, professional, and accommodating employee. We had a straight forward discussion about features and what’s being offered at Toyota universe. Andro was extremely patient, I didn’t feel pressured nor rushed. He is extremely knowledgeable and easy to work with. He is very kind, efficient and friendly— highly recommended!

I loved Toyota Universe the cars the service the people! I had an amazing experience with Sthefanie Guzman she’s knew but she made the experience fun and interesting definitely recommend Toyota Universe if you’re looking for a car!

Amazing customer services, Roberts was very professional and patient and made the sale experience smooth. Definitely will recommend people to come to Toyota Universe. Ask for Roberts he’s amazing.

I recently came here to buy my first car and was wowed by the speed and hospitality given to me. Within minutes of my arrival I was greeted by a great salesman that pointed out the right car for me and helped work out a great price for me. Josh really made the experience a fun and quick one. If you're looking for great service ask for him!

I felt very satisfied with the service i received from Toyota Universe. If you're on the market for a car, just go to Toyota Universe and ask for Monique. She was amazing!

wonderful location. parking was excellent. hossam elsarawy we're super friendly and went out of there way to make me feel at jome. that's the toyota experience i've come to know and love. he was excellent very thorought explaining the mechanical issue with just enough detail that i could fully comprehend the problem. the costs were fair for new jersey. great location, huge facility. happy customer !

This location has great service! Thank you so much for helping me Hossam Elsarawy. Always the best Toyota team!

The staff at Toyota Universe was friendly and knowledgeable. If you are looking for a car and want a fair deal go to Toyota Universe and ask for salesman Anthony Fields.

I went in this place looking to buy my first car. I was greeted by a young lady named Johanna Jones and she helped me out so much. I was so indecisive but she really helped me, she got me a car the exact color i wanted in the interior and exterior. Great place and great people!