More Info
- Email Business
- BBB Rating
- Extra Phones
Phone: (623) 244-0122
Fax: (480) 200-3409
- Brands
- AC Delco
- Other Links
http://local.acdelco.com/dma/?fac=600825&c=vgn?evar5=referral_yellowpages_IYP
- Categories
- Auto Transmission, Alternators & Generators-Automotive Repairing, Auto Oil & Lube, Auto Repair & Service, Auto Springs & Suspension, Automobile Air Conditioning Equipment-Service & Repair, Automobile Consultants, Automobile Diagnostic Service, Automobile Electric Service, Automotive Tune Up Service, Brake Repair, Clutches, Shock Absorbers & Struts
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Reviews
09/16/2007
1- I bought a battery from them. It didn't last a year, so I returned it. The mechanic, without testing it first, didn't believe that the battery was bad. I told him that I got it tested at Checker. He wanted to charge me $15 to test it. I told him that it was tested at Checker. He told me that he doesn't trust the people who work for Checker and made derogatory remarks about them. I refused to $15 for them to hook it up to a machine (the same machine that Checker uses).
After he got finished talking down to me, about how I and Checker employees didn't know anything about cars, he ended up testing the battery for free, and low and behold, it was bad. I got a new battery at a pro-rated rate of $44.
Let's see: $44 + $15 = $59!
If I would have paid the $15, then it would have been close to the same price as the battery.
2- During that ordeal, another mechanic told me that two belts were bad and recommended that I replace them. I just got them replaced at another shop. Thinking the other shop didn't replace them, I went back to them in which he assured me that they were replaced. I also got another shops option to confirm.
Bottom line: Do take your car here.
I am the new owner of The Car Shop as of May 2008. Sorry to hear that you had such a bad experience. As a new owner I have changed a lot of the procedures and policies. I understand the importance of handling problems correctly. I feel the time to shine is when there are problems. I would of without question tested your battery and changed it out at no charge if was bad. Please feel free to call and ask any questions. thank you
Details
Phone: (480) 968-6740
Address: 821 W Broadway Rd, Tempe, AZ 85282
Website: https://www.thecarshopaz.com
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