All Reviews by Susancn65

  • Getrv.Com 10500 Steppington Dr
    Dallas, TX 75230
    (214) 696-5398

    1 stars I Would Not Recommend –  Last Modified: 10/02/2009

    The RV from Hell

    This a copy of the letter that I wrote after we rented an RV from GetRV.com. We picked it up at 4Seasons RV in Buford, GA and it was the RV from Hell. It was only 1 year old and we thought it would be in great shape.

    "Good morning Vinko,

    I must tell you that that RV that we rented for the event at Road America was the RV from Hell!!

    The generator goes through oil faster than we could keep up with it. Driving around the area at 3 am in the morning looking for a shop that sells oil was not pleasant at all. We went through more than a quart a day and we did not have the generator on all the time.

    One of the reasons that we rented your particular RV was the fact that you had a TV , dish, DVD player--NONE of it worked. We even went online looking for directions to try to get it going, NOTHING!! We had people coming to the event and some were going to watch the race on the TV. My son, AJ, who was racing in the TDI cup needed the TV so he could watch his data that was collected. NOTHING!! Worthless.

    I would suggest that when someone is coming to pick up the unit that you turn on the gas to get the fridge cooling. It did not get to the proper temperature until almost 12 hours after we got the unit which ruined some of our food.

    The privacy curtains are all ripped and broken.

    Screens are missing which allowed the bugs to come in.



    The locking mechanism on the door to the unit does not work properly and we would get locked in and then had to go through the front and find a key to get back in. We finally taped the red buttons in a working position.

    The skylight above the shower leaks.

    We did not use the microwave, stove or oven so we have no idea whether they work or not.

    I thank you for giving us sheets and blankets but we really needed the towels that Stan at GetRV promised us and supposedly charged us for.

    All in all, considering the weather during the weekend we were glad to have shelter but it would have been much better if it had been in better condition AND been what I was promised and paid for.



    That RV also needs a thorough cleaning. I know I left it cleaner than I found it but without a vacuum cleaner there was not much else I could do.

    If you want to know what we went through, wait til a really good rainy night and spend the night in it without hook-ups. I guarantee you that the generator will stop working about 3 am..."

    I received no response at all from GetRV and Vinko, the very nice guy at 4SeasonsRV wrote me back to tell me that the TV did work (no way) and that it was normal for a generator to use up 1.5 qts of oils if you ran it for hours at a time.

    Find another company to rent from! We rented from another company at the beginning of the summer and at the time I did not realize how professional and caring they were. AND how clean the RV was.
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