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Phone: (559) 471-4028

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Turner Electrical & Lighting Inc

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CB
Connie B.

03/24/2017

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Overall
Expertise
Professionalism
Promptness

They repaired my ceiling fan quickly and were very knowledgeable. They even offered tips on something we could do ourselves to save money.

AC
Auraine C.

05/25/2016

Overall

Did not show up for scheduled appointment and didn't even call. Left a message which they didn't return until the next day. They had no idea why appointment was missed. Then told me would not be able to come out until the following day! Really?! Baffles me how they are still in business.

TT
Teena T.

10/30/2015

Overall

Maybe if enough of you will file a complaint to the CA Contractor's Lic Board, someone will do something about Turner. The form is online. Turner doesn't use certified electricians and therefore, you get the 'service' we all got.

SR
Summaira R.

09/09/2015

Overall

My home warranty Old republic home assigned Turner electric to fix my attic fan. First, it took them two weeks to call and set time, guy showed up and we talked about the problem. It is attic fan, so you do need to get in to the attic for that…. right. He did not bother to make any attempt to even get into the attic and complained that it is too tight and not enough space to work. He stood on the ladder for 15 min contemplating to climb or not and then call the insurance company that it is not accessible. He insisted on paying him the trade fee that I unfortunately did for no work. Terrible company and no one should hire them to do any work.

SZ
Scott Z.

08/02/2014

Overall

Once again, another home warranty (First American) issue. My breaker was bad for my dryer and I knew it was bad. It was the older style installation of 2 breakers that were connected together with a metal clip on the switch. This is how it was done previously by "Certified Electricians." The guy they sent out to repair it told me he could fix it but needed authorization. In the mean time, he would go get the part and asked for the service fee. No Problem. Paid him by check and he went on his way. Within 30 minutes I got a call from the home warranty company saying that Turner said the older breaker was improperly installed because it did not meet current code and did not have a new style breaker on it. They also stated that there was no room for the new breaker to be installed. Really? No kidding? MORONS???? Hello? Yes, it was an older install with an older style, but it was not improperly done. Go to any older electrical box and you will find them just like this. Anyway, the warranty company then denied the claim since the old once was supposedly improperly installed. Turner had also told the warranty company that they had not collected any money until I called to dispute the claim. .Funny thing, I had left 3 messages for Turner to find out what had happened and they never returned any of my calls. Needless to say, the 4th message was quite verbal and ugly. So, be warned!!! Tuner is a very unprofessional company that is only out there to try and get you to pay for an upgraded service at their rate. DO NOT TRUST THIS COMPANY. THEY WILL CHEAT YOU OUT OF YOUR MONEY AND THEN YOU WILL NOT BE ABLE TO REACH THEM AGAIN. Turner, if you don't like this review you can call me and perhaps you can even bring me a receipt for my money that you took that you said you would email me a receipt for which I still have yet to receive. You have my number. Oh, by the way Turner. A real electrician installed a new breaker for me this evening. Thanks for your incompetence and waste of time!!!!!

Details

Phone: (530) 889-1771

Address: 1476 Grass Valley Hwy, Auburn, CA 95603

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