Alan & Son Car Care Center

I had a whining noise from belt area on Highlander 2007. Suspected alternator issue.
I called Alan around 10am and he recalled within an hour with replacement costs. He offered a better spec alternator for a minimal additional cost.
He fitted me in to the schedule for the afternoon and completed the job quickly and efficiently.
Some auto repair businesses have a poor reputation but I would recommend Alan and Son for service, quality and integrity.

I brought my 2004 Saturn Ion to Alan & Son for a transmission oil change back in June 2010. This car has a continuously variable transmission that is sealed (no dipstick) and requires specific steps and parts when servicing.



In the past, I have usually brought my car to a Saturn dealer for service beyond the routine oil change. When GM discontinued its Saturn line, I knew I would soon need a new reliable shop for my car. Since this was the first time I was bringing any car to Alan & Son, I brought with me a Haynes Repair Manual to point out the particulars about my car's transmission. Alan & Son did not take offense to my bringing the manual but rather welcomed and asked to borrow it.



After the work, Alan & Son iterated that they installed a new OEM drain plug and added the DEX-CVT fluid additive, all required for proper transmission service.



The test of time seven months later, I am delighted to say that Alan & Son performed the work correctly as my car continues to run smoothly.