More Info

General Info
Visit your local Post Office™ at 5 S Wabash Ave! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Extra Phones

Phone: (312) 983-8000

Neighborhoods
Central Chicago, The Loop
Categories
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Reviews

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Beth H.

10/10/2014

Overall

When you see a place of business with a 1.5 star rating you can't help but this to yourself: "Wow... 1.5 stars... that does not JUST happen... you have to WORK to be THAT bad."



Well, it is true. This is the WORST post office I HAVE EVER BEEN to. I would give ZERO stars if I could!



I got there are 12:00 pm on my lunch. There were only three people in line a head of me. It took the crotchitty old woman behind the counter 45 MINUTES to get to me. But, I work int he service industry, so I tried to be polite.



I asked her to please mail something that I had labeled, and boxed up- all I needed was tape.



"We don't do that here-- you should have checked online. We are not a full service post-office. NEXT!"



She shrugged me aside before I could even say: "You have NO tape.... none at all?" which by the way is CRAZY!!!



So, kinda shocked and very offended I headed towards the door so I could go across the street to target to buy some effing tape. But another customer in line stopped me and pointed out the sticky clear envelopes that were sitting on the self-service desk. I did not know they were there..... BUT, HOW HARD would it have been for the woman behind the counter to have told me THIS?! Lazy and rude does not BEGIN to describe it.



SO, now 20 minutes past when my lunch break ended I used the clear sticker, and got back in line. Now behind four new customers.



I waited ANOTHER 30 minutes (now 50 minutes past my lunch break ending) to be served. I got the desk to be "greeted" by the same woman who says "Oh, you're back."........ It took every once of my self control not to yell "OF COURSE I AM BACK YOU CRAZY *insert any swear word here*!!!!"



She served me, without looking up once. No apology, nothing. I asked for a receipt, which I was told i could not have because:



"You didn't pay this- this is a free return. No money, no receipt."



Me: "Well, can I have a tracking number?"



Her: "No money, no receipt, no tracking number. NEXT!!!"



I will NEVER be using this post office again! This is where customer service and human decency goes to die!!!!

irishbon

04/09/2014

Overall

Terrible terrible terrible. I got there 20 minutes before they closed and the women working told me it was "too late to ship a package." They were rude, rolled their eyes and went on with their chatting about their personal lives. Too bad the USPS doesn't care about customer service....

upset

02/27/2012

Overall
I called and spoke with a pers...

I called and spoke with a person by the name of Robert Harris, I was trying to ask a question this person was so rude he was talking over me...I had to say several times sir I am the customer ...Robert Harris continued to yell and talk over me ....So then I ask for a manager to my surprise he was the manager...I was shocked, It is clear to me that no one ever complained about Robert Harris. This person shouldnt be working with people at all. I am going to write a letter about this encounter with Robert Harris. This is not the end!

dis-mailed

11/05/2011

Overall
This is the worst post office,...

This is the worst post office, I have ever been to. I receive my mail ok but delivering mail from here has been a very stressful experience.

The service is slow, the mail gets lost and it takes considerate more time than dropping it off at the central post office downtown.

I have given this office already two chances and they continue proving me they lack the capacity to be organized in any shape or form. This office processes a large amount of passport requests and yet they cannot manage the volume of customers coming in on a daily basis. And if you have any complaints or demand any explanations about their poor service, forget it, because their managers are incompetent.



Avoid it if you can. Go to the main post office when delivering large packages.

Details

Phone: (800) 275-8777

Address: 5 S Wabash Ave, Chicago, IL 60603

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