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Reviews
01/20/2017
If I could give a lower rating I would! This place has horrible service! My husband and I went through the drive through. Part of our order was two OJs (I heard him ask for two). He paid at the first window, but was handed one OJ from the second window. When he said he asked for two, the person at the window pointed out that he only paid for one. He said OK, but that we needed two, and he asked if he could buy another one. He was told that there was no register at the window and that he would have to leave the window, drive around the building and get back in the drive through line. Now, please understand, that our food had not yet even arrived at the window. So for them to ring up another OJ would not have increased the time we were in the line. We went back and forth with that employee about why she couldn't handle this simple request (that the other employee got wrong in the first place). When we got nowhere with her, we asked to speak to a manger who repeated the same nonsense and proceeded to get an attitude with us and say that we needed to move our car. Initially my husband said he would not move until someone rang up our order for another OJ. The manager threatened and began to call the police!!! Is this how McDonald's treats customers?!?! Ridiculous!!!! When we asked her for the district managers name and store number she gave us a bogus store number and said that there was no manager and pitched a Styrofoam cup out the window and said we could call the 1800 number on the cup and slammed the window shut in my husband's face. We did call the corporate office and to date have received no response from the store. We will not go back, so if they don't mind losing business they should continue to let their employees treat customers this way.
06/16/2015
Never ever go here!!
They are incredibly slow mess up orders all the time and are grouchy as bears. I just spent 10 min waiting to order and 15 min before got to pay and get my order. They obviously don't know how to keep the drive through moving and they don't care how long you have to wait
Details
Phone: (317) 351-4166
Address: 4705 E 10th St, Indianapolis, IN 46201
Website: http://www.mcdonalds.com/
More Info
- General Info
- We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
- Services/Products
- DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
- Payment method
- amex, discover, master card, visa, cash
- Price Range
- $
- Neighborhood
- Near Eastside
- Other Links
- Categories
- Other Information
Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets
Good for Kids: Yes
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