Original Italian Pie Express

The service is horrible. I called ahead to order lunch to go and specifically asked if something on the menu was available. I was assured that it was and that it would be ready in 15 to 20 minutes. I arrived 20 minutes later and the cashier told me that it wasn't up yet. 25 minutes after that the cashier breaks off from her flirting and tells me that they are out of what I ordered. Really???