Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
SC
Shontira C.

03/06/2017

Provided by Superpages
Overall

I called because my order was taken incorrectly and I wanted to come back to change it. The server on the phone was extremely rude about it and told me it was MY mistake and she didn't know what I wanted her to do about it. I proceeded to talk to another server, she was just as rude agreeing with the FIRST rude server. THEN, the owner gets in the phone and expresses that the rude service was okay and he can't confirm that I said I wanted chili so the server was right. I tried to explain to him that the food was not the issue. It was the customer service that I received when I called. I told him I eat there all the time and I don't appreciate how I was being talked to. He told me I can take my service where ever I wanted to if I don't like the service. Clearly this place does not care about their customers being respected or losing service over rude servers.

Details

Phone: (248) 960-9175

Address: 31120 Beck Rd, Novi, MI 48377

Website: http://nationalconey.com

More Info

Payment method
amex, all major credit cards, master card, visa
Price Range
$
Neighborhood
Novi
AKA

National Coney Island

Categories
Other Information

Cuisine: American

Bike Parking: Yes

Drive Through: No

Outdoor Seating: No

Takes Reservations: No

Wi-Fi: No

People Also Viewed