More Info

Email
Extra Phones

Phone: (925) 609-9440

Fax: (925) 609-9299

Fax: (925) 609-9440

Brands
brother, epson, hewlett packard, konica minolta, lexmark
AKA

Cartridge World USA

Category
Other Information

Price Range : Average

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
fancyqhgal

08/17/2008

Overall
Horrible Customer Service

This is the ONLY cartrige world I've even stepped foot into where the employees act like they are having play time at preeschool. The cashier would not sell me an ink when I did not have the old cartridge, unlike other cw's do, and instead explained to me his horrible business tactics: "I have them, but I can't sell them to you incase another customer comes in later today, and maybe they won't have their old cartrige. I have to save them in case someone might come in later. I do have them, but you can't buy them." Not even a sorry. So, what, you are saving cartridges for other customers that MIGHT come in LATER but you ARE NOT SURE?!?!?!? STUPID. I will NEVER come back, good thing there is a Walnut Creek and Concord location, which I have been to and LOVED their service!!! DO NOT GO TO THE PLEASANT HILL CARTRIDGE WORLD unless horrible customer service and store policies don't bother you!

Details

Phone: (925) 609-9220

Address: 1420 Contra Costa Blvd Ste C, Pleasant Hill, CA 94523

Website: http://www.cartridgeworldusa.com

People Also Viewed