Chesapeake Waste Industries

I started with Chesapeake waste 2 months ago and they have missed my trash pick up 4 times. Not happy with this service.

For the past TWELVE years, I have used Chesapeake Waste Industries. They have NEVER missed a trash pick up and have always been on time (meaning within the same hour every week).

I am VERY impressed! And I have been impressed for over a decade!!!

They don't pick up the 2nd can they say they will when you sign up with them, because it isn't required. And they won't cancel a contract early when they are breaching it constantly. I'd give 0 stars if I could.

I have used Chesapeake Waste for 2 1/2 years. No problems at all. Picked up every week. Also lower price than others.

Because I see several poor reviews on this site, I feel compelled to also review. My experience with this company has been nothing but positive. The office staff and the workers on the truck have always been polite and helpful. Seems to me they have earned a positive review. I have no desire to change service in any way.

I just got a robo call from Chesapeake Waste on Wednesday Jan 13th that said my trash pickup is now on Monday starting Jan 11. Well my trash was picked up today. I called and the "office supervisor" told me that the phone call I got today was made last Wednesday. In real life my trash was picked up today and she said that it was not Chesapeake Trash. Well Chesapeake Trash is in the Twilight Zone, not on planet earth time.

This is the worst company to deal with in the two months I had them they picked my trash up twice on time. Every time I had to call them they say my trash was not out but it was and I could pay a 25.00 fee for extra pick up but it's moot extra they never came to get it in the first place. Tried to cancel won't give a refund so I finishing off quarter and canceling. Worst business ever dealt with

I agree with so many people's remarks! I was with Waste Management and switched to this company. They lie repeatedly. I was told my trash was not out when it was, then told a work order was put in and it would be picked up, it was not. I called to cancel was spoke to by one of the rudest people. I then had to call back a week later because they still didn't pick up there can. I was told I never canceled and was not getting a refund, this was from a manager whom I think taught the customer service people how to be so rude. Never ever would I recommend these crooks! I will take it to small claims court on principal to for my money.

Rude customer service and bad policies make this a poor company to do business with...moving on!

The worst company you could deal with!!! The will steal your money and run. Do not trust them. They will miss garbage pickups continuously and when u phone they say they were there early in the morning!

I have been a customer of Chesapeakes for 7 years. Great service, great guys on the trucks. one day I forgot to take my trash out and they walked up and got it for me. Now that is service. Whenever I have called the office they have always been pleasant. Customer service is not a easy job but they do it well, Some people can ever be pleased.

when I first got this company it was wonderful, and I would tell people all the time to use it. Today I called to cancel my service, not because I was going to another company but for financial reasons and they told me I could not cancel my account. So I asked to at least stop the EFT and she (the receptionist) said they would send me to collections. I told her I didn't say I wouldn't pay but I didn't want it EFT'ed and she was so rude and wouldn't even let me talk to a supervisor. I am so upset with the way that woman spoke to me, when I just wanted to cancel for a short while and then I would of went back. I will not go back now and I will not tell anyone to go to them.

They seemed to have had enough complaints about their surly and rude secretary because that seems to have lessened. However their service is poor. The drivers are constantly not showing up to pick up the trash. When I call to complain, it's always the same response given - the drivers said they picked up your trash! Yeah so the smell and the bags of trash in my driveway are a figment of my imagination.

Save your money and your brain cells. Don't use this company.

Expensive, no recycling available. There are now other trash services in the area with better service for a better price. We canceled our pick up and went with another

The worst customer service I have EVER experienced.... The pick up after a major Holiday and they tell us we have TOO much trash... You would think that they would understand that the pickup after a major holiday / July 4th would be a little heavier!! They lillterly took the small kitchen bags out of the trash can and took nothing else, we had 4 larger / outdoor black trash bags and they would not take it, oh they offered a additional pick up fee of $25.... We are done with Chesapeake, cancelled them Immediately and found another trash service for much less w/ another service for the Stevensville Maryland area!!!!

Chesapeake Waste service has been my trash service company for 5 years. They are the best. the guys on the truck are very professional and the girls in the office are super. Give them 6 stars out of 5.