Bradley's Rustic Furniture & Sleep Center

We accidentally ended up at Bradley's Sleep Center when we were looking for mattresses last week and it was a fantastic experience. Chad, the salesman, was knowledgeable, friendly, helpful and had a good sense of humor. Excellent mattresses at great prices. I'm recommending them to everyone.

Just wanted to shout out to all of our amazing customers. You don't know how much it helps to see these reviews and that you appreciate the work we do. We are just a family owned business consisting of Mom and Pop, Son and Wife, and three other excellent neighborhood kids. We really try to treat each customer with the most respect and diligent service. In the case of Tim below, we reached out to him on several separate occasions with warranty parts and even replaced his futon frame after the second issue all together. We sell these exact models every week and have never had problems like with him. They are built of solid hardwood and when he called, he admitted to "plopping down on it" which normally would be abuse and not warranties. That said, we tried to take care of him multiple times. I have looked into every invoice which was clearly marked "mattress only" and exactly what he received. We are sorry to hear that he was so disappointed, but this really was an issue with an upset and unhappy customer for not realizing the expensive memory foam mattress didn't include the futon on his original purchase. Here's looking forward to many more years!

Matt

I've had my Serta Mattress set for 15 years and went back several months ago for a new one. It feels wonderful and I have had such a great experience both times with Bradley's

I bought a Custom Barnwood TV stand a while back and it is so beautiful in my living room! I love that this store is family owned and each of the family members were so helpful and kind to me and my wife. It is a one of a kind piece that gets a lot of attention. These guys get my 5 stars easily. Thanks again

Buyer beware, do not buy a futon from this store. Zero stars is a more appropriate rating for Bradley's Furniture. I told the salesman I wanted a futon package and paid for what I thought was going to be a futon and mattress, but all that was delivered was a futon mattress, maybe if the salesperson paid more attention to the customer instead of watching sports on the computer he would have got my order right, then when I called back about this I was told I only paid for a mattress($489), so I then paid $140 for a futon frame and they sold me the floor model without telling me. Different parts of the futon frame have broken on 8 different occassions and I was never given a refund for the frame I was only given replacement parts and told to fix the futon myself which is very difficult. Not one time did anyone at Bradleys Furniture offer me an apology for the inconvenience of having to wait for replacement parts to be shipped over from China so I could fix my broken defective cheaply made futon. Bradleys furniture should be ashamed for ripping off a customer with such a product, there is only a year warranty so plan on having to buy a new one after it breaks again. I feel completely taken advantage of by this store and will never use or recommend them to anyone. The brand of futon frame they sold me is called "Coaster" this company should be avoided at all costs, it is poorly made and will easily break and fall apart even if used gently. Don't waste your money or time at Bradley's furniture.

When we first walked in we didn't know what to expect but quickly felt the warmth from the staff and their selection is incredible. We have a cabin in Park City, UT, and found more rustic beds than we imagined possible. They customized a couple pieces to fit the needs of the rooms we have and we we also able to furnish our living room, and dining room at the same time. They truly had the best selection in Salt Lake and Park City combined and their pricing was exceptionally good as well. It was the perfect one stop shop for all of our rooms and their service was great. Would recommend to anyone!!!