More Info
- Email Business
- Extra Phones
Phone: (210) 440-9144
- AKA
The Go to Guys General Automotive
- Categories
Reviews
01/06/2017
BEEN GOING THERE PAST 7 YEARS and i understand people want great service and sometimes you have SOME PEOPLE THAT WANT FREE SERVICE AND I AS FAR AS GREAT SERVICE
11/28/2016
I recently took my car to be serviced here. Needed a new clutch & was quoted a price of around 350 for repair work to be started. I agreed & left my car. I called a few times during the week to check on my car & my phone calls were being avoided & the owner was conveniently never there when I asked to speak to him. Finally went in person to the store to check on my car & pick it up. This is when the "co-owner" spoke to me. He stated that they had ended up doing more work & now my total was between 950-1000 instead. They never called me to inform me they were doing more work & I never authorized anything but what I originally went in for. When I told the co-owner this he threatened me by saying that he "was in the pen and to watch myself" When I told him I would not be paying these extra charges he told me he wouldn't release my car and to leave. I told him he was not allowed to do this legally as the extra "repairs" he had done were UNAUTHORIZED. I asked for an itemized receipt & he would not give me one & still won't give me one. The man threatened me & I just wanted to leave so I tried to pay him & this is when he stated that now he was not even going to accept paying with my card even though they accept credit & debit card payments. He was very shady about the whole situation. I paid the cash and took my car because I was scared that they would damage it more on purpose. As I drove it away my clutch was still making the same noise as I had originally taken the car in for. The co-owner took the price up from 300 to 1000 simply because he wanted to take advantage & scam me. He still will not give a receipt & will not provide me with anything I have asked for. These are the exact kind of people that give mechanics a bad name. I called another mechanic & was told to file a lawsuit because this business is known for doing this. Don't take your car here unless you want it even more damaged and unless you want to be threatened by a guy that "served time in the pen"
10/13/2016
had to get a tuneup oil change and brakes and the best part is I got to bring the parts I needed so I saved money witch is always a good thing. thanks go to guys.. see you in 80000 miles :)
08/20/2015
did more damage to my truck then I initially brought it there or I paid in fll and a month later they still haven't finished my vehicle, already reported to bbb.. horrible place.. stay away
11/09/2012
Stay far far away from these guys!! they had my vehicle for over three months and it still was not fixed after i gave them 1.500 i had to finally had to threatened them to get my vehicle back. so save yourself a lot of toruble and not take it to this guys THEY ARE NOT THE GO TO GUYS!! BUT THE STAY AWAY FROM GUYS!!!!!!!!
Details
Phone: (210) 650-5505
Address: 5030 La Posita St Ste 105, San Antonio, TX 78233
People Also Viewed
- EMS Express Collision & Auto
13307 Nacogdoches Rd, San Antonio, TX 78217
- O'Bryant Automotive
13110 Lookout Way, San Antonio, TX 78233
- Jiffy Lube
13803 Nacogdoches Rd, San Antonio, TX 78217
- Napa Auto Parts
13000 Nacogdoches Rd, San Antonio, TX 78217
- Discount Tire
13850 Oconnor Rd, San Antonio, TX 78233
- Choice Auto Painting
12800 Nacogdoches Rd, San Antonio, TX 78217
- CARSTAR Auto Body Repair Experts
13310 Nacogdoches Rd, San Antonio, TX 78217
- Ayala Enterprises Inc
11531 Old Perrin Beitel Rd, San Antonio, TX 78217
- O'Reilly Auto Parts
13602 Nacogdoches Rd, San Antonio, TX 78217
- Auto Sales
12843 Nacogdoches Rd, San Antonio, TX 78217