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Reviews
12/25/2015
The IHOP at 11613 Bandera Rd, San Antonio, TX 78250 was the worst dining experience to date. If you are going to be open on Christmas Eve and you are the only restaurant beside McDonald's, then staff right. The service was slow, I think the waitress was hiding in the bathroom, the manager incompetent and the Cook needs to be replaced. Now the waitress did apologize throughout the evening to my family and I as well as to other patrons she was servicing. The food was overcooked and cold or incomplete. I would have had a better experience and taste if I had gone to McDonald's. IHOP should have paid me for having to endure this poorly managed evening. Save your money and time and find another place to dine.
02/24/2008
The entire staff needs improving on customer service. From the friendly greeting to the serving of the food. The restrooms were smelly and nasty. The food was good except for the hashbrowns, it was overcooked (burnt). My overall experience during this visit at IHOP was not a good one and I will not be returning to this location.
11/19/2007
There was no wait to be seated, the server was friendly and on top of things, and we saved money at the end because they asked if we had a student or military ID.
Details
Phone: (210) 543-9154
Address: 11613 Bandera Rd, San Antonio, TX 78250
Website: https://www.ihop.com/en/restaurants-san-antonio-tx/11613-bandera-rd-1935
More Info
- General Info
- For 60 years, the IHOP family restaurant chain has served our world famous pancakes and a wide variety of breakfast, lunch and dinner items that are loved by people of all ages - offering an affordable, everyday dining experience with warm and friendly service.
- Email Business
- Extra Phones
Phone: (210) 549-4253
Fax: (210) 543-2916
TollFree: (866) 444-5144
- Payment method
- master card, visa, amex, cash, check, company card, debit, discover
- Price Range
- $
- Location
- Bandera Pointe Shopping Ctr
- Neighborhoods
- Braun's Farm, Northwest Side
- Other Links
https://www.ihop.com/en/restaurants-san-antonio-tx/11613-bandera-rd-1935
https://restaurants.ihop.com/en-us/tx/san-antonio/breakfast-11613-bandera-rd-1935
- Categories
- Other Information
Cuisines: American, Family Style, Breakfast, Brunch & Lunch
Price Range : Below Average
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