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- General Info
- In 1921, "Red" Moss, Sr. opened his first dealership in Blythe, California. Little did he know that his small dealership would be the genesis of an automotive legacy spanning four generations of hard working, dedicated professionals who personify the American dream.He opened a Dodge dealership in Riverside, CA in 1938. His son "Ade" Moss, Jr. later joined the ranks and they opened the nation's first auto center in 1965, called "The Riverside Auto Center." Red instilled a "customer-first" approach for the car business in Ade, who then passed it on to his sons "Jay" Moss, III and Glenn Moss, Sr.Jay and Glenn expanded the company with the addition of Moss Bros. Dodge in San Bernardino in 1987. Ade retired and proudly watched his sons continue a family legacy. Unfortunately, tragedy struck the Moss family in 2004 when Jay passed away unexpectedly. Yet his spirit lives on in the Moss family of employees and the Moss Bros. Auto Group tradition, to which he contributed immeasurably.In January of 2006, the Auto Group moved into the Moreno Valley Auto Mall with the addition of Moss Bros. Chrysler Jeep Dodge, Moss Bros. Honda, and Moss Bros. Toyota. Just four years later, Glenn completed the acquisition of the entire Moreno Valley Auto Mall with the purchase of Moss Bros. Chevrolet, Moss Bros. Buick GMC, and the expansion of the Toyota, Honda, and Chrysler Jeep Dodge stores. The year 2011 added a Volkswagen franchise to the Auto Group and represented the first European manufacturer to join the team.Today, the Moss Family of dealerships successfully operates all of their stores at the highest levels of service. But it's not surprising at Moss, where our goal is to not only meet, but exceed customer expectations. In other words, "At Moss...You're the Boss!"? Using a "hands-on" approach to management and leadership by example, the Moss family maintains a storewide policy that treats customers and employees with respect. This standard of commitment generates measurable success year after year. Simply put, the business is run according to the same principles of value, fairness, and teamwork that Red Moss, Sr. began with in 1921.The Moss commitment stands with youwith value pricing, positive attitude, and teamwork. We offer the best in sales, service, parts, and collision repair. Our service is personified by all who work here and experienced by hundreds of thousands of customers who have shopped at the Moss family of dealerships for more than 90 years.You - our customers - have helped us make automotive history. Thank you.
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Reviews
07/18/2013
I have been going to Moss in San Bernardino for many years now. Sales, service, parts, body shop....I've used them all. Joani the service manager is just amazing. Gary in the collision center stays on top of your job and more importantly stays in touch. If they don't have your part, not just for Chrysler by the way, they will have it in a day or two. I was pleasantly surprised to find that they service most makes of cars....I can go to one place for all of my vehicles! Seriously, if you need anything automotive, give these guys a shot.
05/03/2013
My experience at Moss Bros. Chrysler Jeep Dodge Ram of San Bernardino was most enjoyable. The staff was courteous and friendly. My salesperson was knowledgable of the vehicle I bought. The sales manager was extremely helpful by forwarding a video of my vehicle on YouTube which helped me get a better feel for it's condition and features without having to drive out to the dealership. Additionally, I found the internet pricing to be in line or a little lower than book value for the vehicle. The finance department clearly explained the available forms of financing and had rates competitive with my credit union. At the completion of the transaction, the service staff took extra time to go over certain features I was unsure of. (Fog lights, 4WD etc...) The entire transaction was completed in quick 3 hours inclusive of test drive and some discussions on the vehicle. Overall, I am very pleased with my experience and would recommend this dealership to others.
04/30/2013
We had an awesome experience at Moss Bros. San Bernardino. Javier Ferro took care of us like we were family. All the staff were friendly and on top of their jobs. Thank you so much. My husband loves his new RAM 2500!
11/06/2012
My experience at Moss Bros. San Bernardino was very positive. I have purchased many cars in my lifetime, and my recent experience at Moss was a clear example of how it should be done. I made initial contact over the phone to arrange to see a specific truck I was interested in. This dealer was 200 miles from me with many Dodge dealers closer. The next day when I made the drive to Moss I found everything was ready as promised. I was treated with respect and enthusiasm. I couldn't be happier with the deal they offered. The experience the sales team exhibited when questions were asked about the truck was impressive. The truck was delivered fully detailed and my trade-in was fairly appraised. Most importantly, the whole process was done with a high level of ethics. A genuine effort was made to make this the best buying experience possible. I will definitely return to Moss when I make a Dodge or Jeep purchase in the future. Special thanks to Robert Rawls, Bill Lundsford, and Tommy Rodriguez for making the whole process go smoothly. Loved the drive home in my new Ram!
01/03/2012
the mechanics told us the car would be done in about 4 hours and you know what it was, and they did a great job
12/26/2011
can honestly say had the best experience ever, excellent cust. service, and love the new car that i am driving now!!
12/20/2011
walked in and out the same day with a great deal that could nt be beat any where else
12/10/2011
never have i seen a dealership work together as a team to help customers with their car purchase. they really roll out the red carpet!!
12/04/2011
manager was extremely professional nice and accommodating
11/20/2011
Loving the Dodge Charger. Really strong car that will and can last a lifetime. Very happy to see such cars sold and leased at Moss Bros in San Bernardino.
11/17/2011
service dept very well equiped with aknowledgeable staff very reliable!!
11/05/2011
A dodge dealer that brings nothing but good fortune to the dodge name. Happy to see this place their, and its fortunate to have a good group of people offering a helping hand.
10/13/2011
Pretty sweet jeep place in san bern. Never know what your ganna find, like sharing about it though.
01/23/2009
Exceptional Service and everybody is friendly and willing to help. Will buy and service my vehicles at this dealership
Details
Phone: (855) 777-2776
Address: 1100 S E St, San Bernardino, CA 92408
Website: http://www.mossbrosdodge.net
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