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- Email Business
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Fax: (215) 638-3543
- Brands
- Toyota
- Payment method
- all major credit cards, check, financing available
- Amenities
- Fleet T.E.D. Dealer,Express Lube,Certified Used Vehicles,Toyota Tire Center,President's Award
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Parking: Lot
Wi-Fi: Free
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Reviews
03/12/2016
I purchased several new cars from Faulkner Toyota and also had my service performed there. However, when using my sister's auto (Toyota), I noticed her service engine soon light on. Since I was passing Faulkner Toyota, I opted to stop knowing they offer speedy lube service for oil/filter change since she was overdue. After checking in, figuring about a 30 minute turn around for express lube, the service manager Tom indicated it may be just a little longer than thirty minutes. After 1 hour, and my sister's car not even brought into the service bays, I questioned the timing. The manager became rude and indicated that since I did not have an appointment, and this car hasn't been serviced here in a while, it would take at least another hour. I was extremely dissatisfied with this service and the "manager's" position on the matter. This treatment was unacceptable. Faulkner lost a customer for all future automotive needs. I would look to another dealer for auto needs.
Details
Phone: (215) 244-9300
Address: 2425 Old Lincoln Hwy, Trevose, PA 19053
Website: http://www.faulknertoyotatrevose.com
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