Auto Appraise

I only give reviews when a product or service is either exceedingly bad or incredibly good. This review is about a service exceeding every expectation that one might have when looking to get a fair shake from their insurance company instead of the short end of the stick. My insurance company inflated the repair estimate then devalued my vehicle to ensure that it would be a total loss and the settlement would be ridiculously low. For my Town and Country minivan, they assessed an actual cash value of $1396 and the cost of the repairs (for a minor accident that didn’t even deploy the airbags) at $4,000. I did the repair myself for under $2,000 but the amount I was offered for the total loss settlement while keeping the vehicle with a salvage title was $563. Five hundred and sixty three dollars. After trying to bargain and compromise with them for MONTHS I invoked my appraisal clause and sent and email to cars@autoappraise.com and I got a reply that same night after business hours from Jason Phillips who set me up an appointment with Jennifer Bell the next day. I’ll cut to the chase and tell you that with this service, you don’t just have one person who is working dozens of other cases trying to fit yours in. You have a team of dedicated people with genuine empathy for your situation working on finding the true actual cash value of your vehicle that your insurance company will never ever let know. I signed the contract and paid the fee on March 12 and on March 16 I received an email from Jennifer with the subject “It’s over!!!” which informed me that the (legally binding) Actual Cash Value of my vehicle was $6,800.
In case you missed the insurance company’s actual cash value assessment, it was $1396. The amount I was going to receive on my claim was $563. The amount that the insurance paid directly to my bank account was a staggering $5,897. This took less than a week from signing the contract to getting the decision. I wholeheartedly recommend Auto Appraise and would like to once again thank Jennifer Bell, Jason Phillips and Travis Williams for their hard work and out of the box thinking in getting the most out the value of my vehicle. #Expert#Very Professional

Where to even begin, my insurance company tried to low ball me when I totaled my car. I was going in circles with my insurance until I got ahold of this place! I sent an email and within a couple of hours I received an email back from Jennifer Bell. She helped me out so much, told me exactly what I needed to settle this. Not even a week later, this whole running around with my insurance company came to an end. It was finally settled for what my car was actually worth. She was a gift from God I swear! I highly recommend this business to anyone and everyone who feels like they are getting screwed from their insurance company.
Thank you so much again Jennifer for all that you have done for me!

The claim was opened on 9/22/23. After searching for an independent Appraiser I found and Hired Auto Appraiser on 11/30/23 regarding a lowball offer for my truck with a claim Progressive Insurance. I spoke with Ms. Jennifer who was extremely helpful and sweet. They (Travis and the rest of the team) immediately started working on my claim. The not only did an Appraisal but communicated with Progressive on my behalf. I received the Fair Market Letter from them on 12/18/23. Progressive had offered right at $9,100.00. Auto Appraiser settlement was $ 4,000.00 more than Progressives offer! Listen to me when I tell you, I’m not getting paid to leave this review, this company. They were through, expedient, and extremely professional. I would give them 10 stars were it possible.
If you’re looking for an independent appraisal, Please call them. Save yourself from the headache of trying to deal with you auto insurance company. Kudos to the entire team. Can’t say enough good things about Auto Appraiser Inc.
Great job ladies and gentlemen. You work for the insureds best interest! You guys should run for congress!

Just finished an inspection for me and I could not be happier! This company is great from beginning to end. Worth every penny I paid. I will not hesitate to use them again or to refer them to friends and family. If you are looking for a first rate, first class operation this is the company you want to use. You will not be disappointed!

Hiring Auto Appraise was easily one of the best decisions I've ever made. Jennifer was super knowledgeable, communicative and exceeded my expectations. I've never had to hire an independent appraiser before so I was very nervous and didn't know what to expect. After totaling my car and fighting for 4 weeks to get my insurance company to offer me the fair market value of my vehicle, I was getting nowhere. My car was 20 yrs old and a rare model that was hard to find comparables for but I knew what my insurance was offering was WAY too low. Within just 1 minute of talking with Jennifer I knew she was someone I could trust to get me a fair and accurate appraisal, and skillfully and competently negotiate on my behalf. I'm SOOO glad I hired Auto Appraise. I definitely recommend them for anyone who was in the same position as me and needs an auto appraisal. They know their stuff and they do the work.

Auto Appraise is on your side - Your insurance is not on your side, and will try to low ball with cars that are not directly comparable. Auto Appraise helped me by increasing my vehicles valuation by $8000!

Jenny, Travis and the team were great throughout the process promptly answering any emails, phone calls, and questions I had throughout the process.

I cannot thank them enough for being on my side and sticking up for the little guy throughout my auto loss claim.

Give them a call - see what their free consultation can do for you

I had a collector car that had stated value insurance with Progressive. Progressive went very lowball on the value, and due to the scarcity of the car and the age/mileage it was impossible to find comps that would support my case. Auto Appraise was quick to respond to my case and for a very reasonable price did my appraisal and then did the negotiation with the Progressive Appraiser and settled the claim at almost 5 times what Progressive offered (reflecting the true value of the car). I would use this group for any project, not just after an accident but also to ensure that my coverage is validated and documented in advance for any future needs. Could not recommend more highly, a class act.

I recently worked with Auto Appraise, Inc. to help me with a dispute with my insurance company over the total value of my car. I cannot recommend them enough! Their team was incredibly knowledgeable and helpful throughout the entire process. Thanks to their expertise, they were able to increase the insurance company's payment by almost $6,000 more than their initial offer. I am so grateful for their help and couldn't have done it without them. Auto Appraise, Inc. is truly amazing and I highly recommend them to anyone in need of an independent appraiser. Thank you again for your help!

Appraisal was completed quickly with a professional appearance, as well as attached credentials for the loan committee. Jason and Jennifer were great to deal with. I had though I knew quite a bit about Mopars before speaking with Jason. Fount of information. I would certainly recommend.

I was very concerned about buying a 50 year old vehicle sight unseen. My wife didn't understand why hiring Auto Appraise would be helpful. After viewing the video and seeing the quality and depth of pictures we were both impressed. Jason (the owner) did a great in-depth review of the car I was interested in. He answered all of the questions I was concerned about and more. My wife now understands the value a business like Auto Appraise adds to making a big money decision. I would not hesitate to use Jason again.

I would like to thank Jason and his team for the exceptional work they do for people who can't put their own eyes on the possible investment they are looking to purchase. My son has been looking for the ideal square body Chevy ever since he got his license and when it came down to a couple that he liked we were given an extensive list of people to go and inspect vehicles for out of state purchasers. Going through the list I noticed that Jason had a Youtube channel so I checked it out and while I was watching one of his inspections my son came home from work and asked what I was watching so I told him it was one of the people on the list I was given. So we watch a couple more and Jake ( my son ) said dad I want him to do the inspection I said it might be pricey but he didn't care he said that is what we would do if it were close enough for us to go but times 10. Even though we didn't go with that truck Jason was still available to help with the one he did buy telling us all of the little things to ask and look for that the average guy wouldn't think about doing. Thank you for everything and going above and beyond your work is priceless in our eyes. I will pay what ever the price to have Jason inspect my next purchase even if it is close enough for me to look at myself. This is the Truck he decided on purchasing this is his investment.

Thanks so much
Jake and Sean

It feels difficult these days to find a company with a great customer centric approach but Auto Appraise is one of those exceptions. I cannot stress how professional, responsive & authentic this company was to deal with (i dealt with Jennifer Bell). The outcome was even more impressive where the team were able to secure $13k (yes 13 THOUSAND!!!) more than the insurance were originally willing to pay out for a totaled but somewhat unique Subaru STI. Dont hestitate....give them a call.

This is a highly skilled and experienced professional vehicle appraiser. He has a background of doing appraisals for million dollar + vehicles, and complex court & probate cases. Very impressive knowledge of specialty vehicles.

I don’t often write reviews, however I really felt compelled to write these folks a good review. I can’t ever remember having such a wonderful customer service experience. These guys mean business! They took my info did the appraisal and I received it back the next day. Knowing it would be a week before I got it done i was prepared to wait. Jennifer did not disappoint. She is absolutely wonderful to deal with, explained everything to me and kept in touch via email til it was done. I can’t say enough about this company. I highly recommend them. You will not be disappointed thank you.

Jennifer is a ✨BEAST✨ she got back to me in record time, explained the whole process, got our estimate to us. She helped us solve our insurance nightmare in record time. I would trust anyone else with my appraisals for now on!!!

THE BEST!!!! Jennifer is absolutely the BEST! A HUGE thank you to her for her support in making our dream a reality! This company is hands down one of the best customer services experiences I have ever had! Jennifer and Team were super responsive, and helpful! It felt like we were working with family and friends, the level of support was REAL and I just cannot say enough good things about them! I will be referring them to everyone I know for car, sprinter van build out, etc. appraisals! I hope I get the chance to work with them again in the future!

I had an amazing experience with Auto Appraise. Jennifer, the Manager, offered me a free consultation. You can tell she has been doing this a long time and gave me so much good advice! Our appraisal and settlement went smoothly, and the appraiser was able to get me quite a bit more than the insurance company offered. I am already planning on getting my cars appraised with them for insurance value!

Wow! Auto Appraise made a previously frustrating search to find a local, certified appraiser to donate our car so fast and easy! I can't say enough good about how professional and easy this was!

Jennifer responded to my 2am inquiry at 10:19 the next morning,answered all my questions,even reviewed my valuation report & my own research before taking the case,&very honestly shared that while I might net a little more than the initial offer,the difference in valuations was close enough that the settlement might not be worth it.I didn't much like my insurance's take it or leave it attitude after 25+ years of loyalty,&was battling them over another vehicle,so we moved forward. Once I supplied the necessary paperwork & paid the invoice (which took some doing because it went to spam first, but we worked together to find that),Travis hopped right on the job&had a detailed&thorough appraisal done in a few days.Jennifer made prompt contact with their original appraiser,who then dropped off the map. Nearly 50 emails&6 wks later, through a truly comedic process with my insurance (changed claims reps without notifying me,new claims rep called to find out where the car was-in their storage lot-their appraiser went AWOL-the claims rep has since asked me 2 more times if I have the car&where it is), AutoAppraise hooked up with the new appraiser, and the process went off without a hitch from there. I ended up with $2000 more than the offer & only $1000 less than the appraisal, so even with fees I was still ahead $1300, & I learned a lot about the process, which we used to net $5000 more on my other car (another comedy of errors). And to think I didn't even know about the appraisal clause before this... The professionalism displayed by Jennifer (staying on top of both cars through all the hiccups -assuring me they weren't normal- & 3 of my own family crises-including my own hospitalization), Angel (promptly sent me copies of my receipts when I couldn't find the third charge on my statement), &Travis (who provided TWO awesome appraisals) through this process has been outstanding & in stark contrast to that displayed by my insurance. Do it again with them? A resounding YES!

I had the pleasure of working with Jennifer for my auto appraisal. My 25 year old truck was involved in an accident, and my insurance company was trying to pay me half of what it was worth. I hired Auto Appraise as an independent appraiser and couldn’t be happier. Jennifer was incredibly professional, and was able to get back to me quickly with her appraisal. She helped work with my insurance company and negotiated what I felt was a very fair price for my vehicle’s value. I would highly recommend their services here!